So I did a couple of "interview" question with my friend about her and then move to Zalora and I was pretty surprise with the answer I get since I had purchased from their website before and pretty satisfied with the product and services.
Here is the interview:
Me: So how was your days in Zalora without Hannie? (Hannie is not here anymore currently. :( )
He: Well Pretty interesting so far with or without Hannie. I love what I'm doing currently, it's challenging for me in a way to improve more though many bad comments about Zalora.
Me: I heard about that too. Have you purchased any product from them and experience bad service?
He: Well I did purchase a couple of times, but bad services, nah... just a little. For me it's in the delivery part because sometimes they come a little bit late from the expected day, but so far it's good. Anyway I love their products, especially the shoes.
Well that's the short interview. I did experienced late delivery too, but eventually they still came. Moreover,I couldn't stop myself from buying from them since their product is good and I trust the quality.
And also they are improving their services, now got Cash on Delivery de, and itu bagos sangat de! :D